The infinity pool had a great view.

Super friendly, buzzing bar

Loved the Ethiopian design elements and warm infinity pool. breakfast could be improved.

Centrally located with beautifully designed spaces and buzzing bar scene on weekends. Staff friendliness enhanced my stay as well. it felt quite welcoming!

The room was spacious and well-appointed, offering a comfortable workspace that was ideal for meetings. The internet connection was reliable and fast, which made conducting virtual meetings seamless. Additionally, the staff was consistently attentive and friendly, particularly in the business center where I received quick assistance with printing and copying.

Some areas showed signs of wear and could use updates.

exceptional customer service makes memorable stays at hyatt regency with perfect outdoor swimming pool bliss

Brilliant staff and beautiful pool area.

The beautiful outdoor pool area and well-decorated common spaces truly made my stay enjoyable, reminiscent of sunny days spent by the garden of my childhood home. The staff was friendly, adding to the welcoming atmosphere.

Better customer service for everyone attending.

Can't recommend highly enough for strolling

Good location, friendly staff, which made our stay enjoyable with a lively bar and complimentary welcome drink to start our evenings, and it's only 10 km from the airport.

Nothing. it was perfect.

The lack of a proper spa area is a letdown. you've got a sauna and treatments, but if you're looking for a jacuzzi or steam room, you’ll be disappointed. The corner room placement near staff areas wasn't ideal, as morning workers created noise disruptions. Also, rooms feel a bit overpriced relative to other local options, and there’s nothing particularly special about the decor—definitely more geared toward business than leisure.

The airport collection was excellent, as the representative waited patiently while I searched for a missing suitcase. My King Room was notably quiet and provided a comfortable space for relaxation. I enjoyed fresh vegetables during meals and appreciated that leftovers were packed for lunch the next day. However, while the staff at the reception and the concierge were friendly, the overall dining experience at the Oriental restaurant was just okay. Additionally, some areas of the hotel could use updates to match the five-star quality expected here.

Exceptional Stay with Outstanding Service!

I spent two nights here and truly felt at home. The staff greeted me with warmth, making my solo trip special. Breakfast featured delicious local options, perfect to start the day. I suggest you try Suraphel’s cafe for a cozy environment to unwind.